Risk management

The groupís risk management strategy aims to manage all categories of risks through a proactive approach of identifying, assessing, mitigating, monitoring, evaluating and reporting on risks to minimise the groupís risk exposure while ensuring sustainable business growth.

A system of internal controls has been implemented and is continually reviewed. Risks are documented in a risk register, with their mitigating controls, and are rated in terms of likelihood of occurrence and impact. Risk champions monitor operational processes and report any risk incidents as they occur on a continuous basis.

The group has also established an internal audit function, reporting to the chairman of the audit and risk committee, to provide assurance on the adequacy and effectiveness of internal control and risk management practices, and to assist management by making recommendations for improvement.

Code of ethics

The groupís business philosophy is premised upon our vision and values. Arising from our commitment to these values, an employee code of ethics has been established based upon the following principles:

  • Employees must act honestly and fairly in all business transactions and dealings with others. Employees must take accountability for their actions and decisions, apply due skill, care and diligence in respect of our stakeholders and the integrity of the business;
  • Employees must treat other employees, contractors, customers, suppliers and all other persons with whom they deal at work with the utmost courtesy and respect and in a non-discriminatory manner;
  • Employees must comply with all laws and regulations and internal policies and procedures applicable to the business of the group. The company will not tolerate any form of unlawful or criminal conduct; and
  • Employees must act in a professional manner and always act within the best interests of the group. Employees have an obligation to avoid any conflict with the business interests of the group, to maintain confidentiality and protect all data and information that belongs to the group.


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